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Local Business Technology2023-12-05
Phone, Internet, Wi-Fi, and Security Camera Planning for Restaurants
Technology planning guide for restaurants covering phone systems, internet reliability, guest and business Wi-Fi, security cameras, point-of-sale connectivity, and seasonal considerations.
Internet: the backbone of restaurant technology
- POS systems, online ordering, reservation platforms, and guest Wi-Fi all depend on reliable internet.
- Consider a backup internet connection or cellular failover. An outage during dinner service costs thousands.
- Separate business internet traffic from guest Wi-Fi. A single consumer router handling both is a security risk.
Phone and Wi-Fi for restaurants
- VoIP phone systems can route calls to multiple locations and send voicemail to email.
- Guest Wi-Fi must be on a completely separate network from POS, kitchen displays, and office computers.
- Coverage should include dining areas, bar, outdoor patios, and waiting areas.
- Bandwidth management prevents a few heavy users from degrading the experience for everyone else.
Security cameras for restaurants
- Cash handling areas, entrances, exits, and parking lots are the highest priority.
- Kitchen and food prep areas for liability protection and operational oversight.
- Remote access lets managers or owners check footage from anywhere.
Frequently Asked Questions
What internet speed does a restaurant need?
A restaurant with POS, online ordering, guest Wi-Fi, and streaming typically needs at least 100 Mbps download. More important than speed is reliability. A backup connection is strongly recommended.
Should restaurant Wi-Fi be open or password protected?
A simple password on a captive portal page is a good balance. It prevents casual drive-by usage while being easy for guests. Avoid complex login forms that frustrate customers.
Need help?
Maine CyberTech provides technology planning, network installation, Wi-Fi, security cameras, and IT support for Maine restaurants. Contact us for a restaurant technology assessment.
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